There are a lot of things that companies can do to make their business more successful. I think the most important way for a company to generate a lot more business and profit is to invest in the training of their employees in matters of efficiency and proficiency.
To say it simply, by investing more in improving the efficiency and proficiency of its employees, a big company can gain more dollars. It is because the employees' working efficiency increases productivity and their functional proficiency upgrades quality. Productivity and quality are essential to the game of business. On the one hand, efficiency means you can successfully complete a task using the existing time and material to the best advantage. On the other hand, proficiency means you are skilled after training in a certain area. From a business' point of view, investment in improving employees' efficiency and proficiency is money well spent since it is the right way to keep the competitive edge in a market that is becoming increasingly global.
In addition, investments made by a big company to improve the efficiency and proficiency of its employees would gradually bear fruits. If not, chances are that the company would lose money along with fame due to the lack of efficiency and proficiency of its employees. For example, I know that when computers were first introduced into my father’s company, many employees did not know how to use them. The documents produced were error-filled and unusable. So my father’s company paid for IT people to come and train the employees. The IT training was expensive, but by the end of the year the employees had become masters of the computer and were working twice as fast.
Then, it goes without saying that employees would feel rewarded and do their best if they could receive financial incentives for being more efficient; and, likewise, they would feel happy if they could get free pre-job and on-job training programs and become more proficient at work. The more competent and better trained a company’s employees are, the less likely they will make errors in their work.
When efficiency meets proficiency, a company can manage to survive and thrive. Accordingly, it is important for a company to invest constantly by maintaining an efficient and proficient workforce on the payroll.